At 3sins, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform and services.
1. Overview
This Privacy Policy applies to information collected through the 3sins website, mobile applications, and related services (collectively, the "Service"). By using our Service, you consent to the collection and use of your information as described in this policy.
We are committed to protecting your privacy while providing a safe, compliant platform for the delivery of age-restricted products.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number, date of birth, and password when you create an account
- Identity Verification: Government-issued ID information, including ID images, for age verification purposes
- Delivery Information: Delivery addresses, delivery instructions, and location data
- Payment Information: Credit card numbers, billing addresses, and payment method details (processed by our secure payment processors)
- Communications: Messages you send to us, customer support inquiries, and feedback
2.2 Information Collected Automatically
When you use our Service, we automatically collect certain information, including:
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Location Data: Precise GPS location (with your permission) for delivery services
- Usage Data: Pages visited, features used, search queries, and interaction data
- Log Data: IP address, browser type, access times, and referring URLs
2.3 Information from Third Parties
We may receive information from third parties, including:
- Age verification services
- Payment processors
- Social media platforms (if you connect your accounts)
- Marketing partners
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Verify your age and identity for compliance purposes
- Communicate with you about orders, promotions, and updates
- Provide customer support
- Improve and optimize our Service
- Detect and prevent fraud and abuse
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including payment processing, age verification, delivery logistics, and customer support.
4.2 Merchants & Couriers
We share necessary order information with merchants to fulfill your orders and with couriers to complete deliveries.
4.3 Legal Requirements
We may disclose information when required by law, such as in response to a subpoena, court order, or other legal process, or to protect the rights, property, or safety of 3sins, our users, or others.
4.4 Business Transfers
In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure payment processing (PCI-DSS compliant)
- Regular security assessments and monitoring
- Access controls and authentication
- Employee training on data protection
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-out: Unsubscribe from marketing communications
- Portability: Request your data in a portable format
To exercise these rights, please contact us at privacy@3sins.com.
8. Third-Party Services
Our Service may contain links to third-party websites and services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you use.
9. Children's Privacy
Our Service is intended for adults aged 21 and older. We do not knowingly collect personal information from individuals under 21. If we learn that we have collected information from someone under 21, we will delete that information immediately.
10. Data Retention
We retain your information for as long as necessary to provide our Service and comply with legal obligations. Specific retention periods include:
- Account information: Duration of account plus 3 years
- Age verification records: 7 years (as required by liquor control regulations)
- Transaction records: 7 years
- Marketing preferences: Until you opt out
11. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information we collect and how it's used
- Right to delete your personal information
- Right to opt-out of the sale of personal information (we do not sell)
- Right to non-discrimination for exercising your privacy rights
To exercise your CCPA rights, contact us at privacy@3sins.com or call (702) 555-1234.
12. Nevada Residents
Nevada residents may submit a request to opt-out of the sale of covered information. We do not currently sell covered information as defined by Nevada law. However, you may submit an opt-out request to privacy@3sins.com.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on our Service or by email. Your continued use of the Service after changes indicates your acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
3sins, Inc.Privacy Team
Email: privacy@3sins.com
Phone: (702) 555-1234
Address: Las Vegas, NV